Indianapolis $85,000 - $95,000 weekly Permanent
Provide on-site technical support, installation, commissioning, and maintenance of process and utility systems used in pharmaceutical and biotech manufacturing environments.
Perform troubleshooting, calibration, and performance verification on automated and mechanical systems, including pumps, valves, instrumentation, and filtration components.
Execute preventive maintenance programs and corrective repairs to ensure consistent equipment reliability and system uptime.
Conduct system startups, FAT/SAT activities, and qualification support, ensuring compliance with customer specifications and regulatory standards.
Interface directly with customers to provide technical guidance, training, and post-installation support, ensuring high levels of satisfaction.
Collaborate with internal engineering and project management teams to review system performance, recommend upgrades, and implement design improvements.
Prepare detailed service documentation, including field reports, calibration records, and recommended actions for system optimization.
Support adherence to GMP, safety, and quality standards, maintaining a professional and compliant service presence at all times.
Travel to client sites domestically as required to support installation and service schedules.
Associate’s or Bachelor’s degree in Mechanical, Electrical, Chemical, or Automation Engineering, or equivalent technical training.
5+ years of field service experience supporting automated or process utility systems in regulated industries (pharma, biotech, or water treatment preferred).
Strong understanding of mechanical, electrical, and instrumentation systems, including pumps, valves, sensors, and PLC-based controls.
Experience with commissioning, startup, and validation of process or utility systems.
Knowledge of GMP principles, technical documentation, and service reporting.
Ability to read and interpret P&IDs, wiring diagrams, and system schematics.
Excellent troubleshooting, communication, and customer interaction skills.
Comfortable with frequent travel and hands-on work in a field environment.
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